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October 2014

We Help Our Clients Keep Their Promises to Their Customers

By | Managed IT Services | No Comments

Businessman Hand Working With New Modern Computer And Business SWe often talk about our services in terms of what we deliver to our clients:

  • Predictable costs
  • Uptime
  • Enhanced security
  • Collaboration tools
  • Secure remote work options

But what do these benefits really mean to our clients?

Government agencies must meet legislative requirements and serve a body of constituents. School district must not only comply with mandates but also meet parent and student expectations. Private business must remain profitable in a highly-competitive global environment while satisfying both customers and business leaders. thinkCSC services are designed not just to deliver on our promises but to make sure you can keep your promises to your customers.

Predictable IT Costs

Predictable IT costs are good for business because it makes budgeting easier when converting capital expenditures into operating expenses. But it’s not just about managing the budget; it’s also about your ability to offer competitive pricing to customers or meet mandates within the constraints of your budget that truly make predictable IT costs something worth pursuing.


Uptime is a common goal for managed service providers. It’s the way that we measure, in part, our ability to deliver on our promises. Uptime also means that you have the ability to meet the needs of your customers when they expect you to.

Enhanced Security

Security is the foundation of the integrity of any business. And while enhanced security is something we offer our clients, our enhanced security really means that our clients have the ability to meet both mandated as well as guaranteed protection of customer data. Whether you operate a business that processes financial transactions or a medical office required to maintain HIPAA standards, enhanced security is as much a necessity of doing business as it is a benefit.

Collaboration Tools

The collaboration tools we offer allow you to securely and efficiently work with team members around the world. And the reason this becomes important is because it allows you to be flexible and responsive, offering your customers the best innovations at the most competitive prices possible.

Secure Remote Work Options

By offering you secure, remote work options, we provide you with freedom. Whether it’s the freedom to attract talent from other locations around the globe or the freedom to work from home yourself, it’s a powerful offering. But what it really means to your customers is that you can be available to meet their needs from wherever you are – or reach the members of your team who can.

Predictable costs, uptime, security, collaboration, and remote workforce tools: Those are the benefits we offer our clients. What we are really delivering, however, is the ability for you to keep their promises to their customers.